You can also log in to our online order tracker function to view your order status and information. You can typically find your tracking number in the email we sent once your order has been dispatched. If you don't see it, be sure to check your spam or junk folder.
Alternatively, you can use your order number (starting with AU or NZ) to track your order via the logistics company's website. For Australia, head over to Direct Freight Logistics, and for New Zealand, use PBT Express Freight Logistics.